Shipping policy

AP Stores – Shipping Policy

At AP Stores, we are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below for information about order processing and delivery.

1. Delivery Coverage

We currently deliver orders across Pakistan, including major cities and other areas served by our courier partners.

2. Order Processing

  • Orders are usually processed within 1–2 working days after order confirmation.

  • Orders placed on weekends or public holidays may be processed on the next working day.

  • For Cash on Delivery (COD) orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.

3. Delivery Time

After dispatch, your order will normally arrive within:

  • Major Cities: 2–4 working days

  • Other Cities: 3–6 working days

  • Remote Areas: 5–8 working days

Delivery times are estimates and may be affected by courier delays, weather, public holidays, or other circumstances beyond our control.

4. Shipping Charges

Applicable shipping charges will be displayed at checkout or communicated before your order is dispatched.

Any special shipping charges for remote areas or unusually large/heavy orders will be communicated to the customer in advance.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders across Pakistan.

Customers are required to pay the complete order amount to the courier representative at the time of delivery.

Please keep the required amount ready to avoid delivery delays.

6. Order Tracking

Once your order has been dispatched, AP Stores will provide tracking information through SMS, WhatsApp, or email, where available.

Tracking information may take some time to become active after the parcel is handed over to the courier.

7. Incorrect Address or Phone Number

Please make sure that your delivery address and phone number are correct when placing your order.

AP Stores will not be responsible for delays or failed deliveries caused by an incorrect or incomplete address or unreachable contact number.

Additional shipping charges may apply if an order needs to be shipped again because of incorrect information provided by the customer.

8. Failed or Refused Delivery

If a customer refuses to accept a confirmed COD order or remains unavailable after repeated delivery attempts, the parcel may be returned to AP Stores.

Future orders may require advance payment in such cases.

9. Delays

Although we always try to deliver orders within the estimated time, unexpected delays can occur due to:

  • Weather conditions

  • Public holidays

  • Courier issues

  • High order volumes

  • Unforeseen circumstances

We appreciate your patience in such situations.

10. Damaged Parcel

If your parcel appears visibly damaged or tampered with at the time of delivery, please contact AP Stores Customer Support as soon as possible.

For damaged products, please provide clear photos/videos of the parcel and product so our team can review the issue.

11. Contact Us

If you have any questions about your order or shipping, please contact AP Stores Customer Support through the contact details provided on our website.

Thank you for shopping with AP Stores!